Frequently Asked Questions


Embroidery

What do the quoted prices include?

Embroidery prices include the stitching of your logo in one location. Embroidered logos may include up to 15 colors and 6,000 stitches. Larger embroidered logos greater than 6000 stitches will require a special quote, e.g., jacket backs or multiple locations.

Merchandise is sold at prices in effect at time of shipment. Prices are subject to change without notice. For embroidery, pricing is for sizes XS – XL. There is a small additional charge for sizes 2XL – 4XL, depending upon the garment and quantity ordered.

What are your pricing policies?

Merchandise is sold at prices in effect at time of shipment. Prices are subject to change without notice. For embroidery, pricing is for sizes XS – XL. There is a small additional charge for sizes 2XL – 4XL, depending upon the garment and quantity ordered.

What are your minimums?

Embroidery minimum production quantities are 15 units. Mixed garments may be chosen that can be embroidered with the same design in the same color thread, except for caps. The minimum production quantity for caps is 15 caps with the same design and color.

Where do you place the logo on a polo shirt?

Normally logos are placed left chest. We have the capability to place your logo right chest or additional logos on left or right upper sleeve, center shoulder, on the back, or on the bottom of a shirt if the shirt is to be worn outside of your pants.

What is your standard logo size?

Generally left chest design for embroidery should not exceed 4 inches by three inches.

Can you personalize garments with names?

Individual names and titles are $5-$6.00 per line. Personalized names are normally located on the opposite garment side of the logo.

Do you accept special orders?

Individual names and titles are $5-$6.00 per line. Personalized names are normally located on the opposite garment side of the logo.

What is your policy on laundering and shrinkage?

Some shrinkage is unavoidable in knitted garments. To minimize shrinkage, follow washing instructions on the garment label. Do not use bleach on colored fabrics. Do not iron over imprint or embroidered design. Avoid harsh detergents. For a screen printed garment, we highly recommend that the garment be turned inside out. Wash cold and do not use fabric softener.

Can you guarantee consistency of dye lots?

Due to market conditions and mill variances, we cannot guarantee consistency of shades to match precisely order-to-order and dye lot-to-dye lot.